To do that, you can go to “System Preferences” -> “Network”, choose the Thunderbolt Ethernet Slot X from the service list and click on the “-” (Delete the selected service) button on the bottom left, then click on “Apply” button on the bottom right. You may need to remove unused and current Ethernet services that are associated to the Thunderbolt Station. Please try another Thunderbolt cable if possible.Ĭ-3.
If not, it could be cable, driver or hardware failure.Ĭ-2. You should at least see the LED lights on the Ethernet port. Make sure it has good contact to the Station. If you are in a complex network environment, for example, School, please contact your network Admin to unblock Ethernet Mac address or update DHCP server setting.Ĭ-1. Sometimes, the incorrect DHCP server setting would prevent your router from communicating to the Ethernet controller.ī-4. You may need to check your DHCP server in router setting page. Please try another Ethernet cable if possible.ī-3. Make sure it has good contact to the router. Update your Mac’s firmware including SMC to the latest version. Notes: For macOS users, in order to have the most reliable Ethernet connection on both TS3 Plus and TS4, please update to the latest macOS13, Ventura, or above.Ī-2. You will need at least OX 10.8.4 or above to support Ethernet controller on TS1 and TS2, and macOS 11.4 or above to support TS3 Plus and TS4.
Please try to update to the latest macOS and restart computer. If you are experiencing unstable Ethernet connection in macOS, please try the following:Ī-1. This tutorial is to guide you on how to troubleshoot an unstable or slower Ethernet connection in macOS.
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